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  • Just finished listening to this episode and loved it! ERP is one of those topics that is big and hairy and usually profitable for developers to work on but not that much fun to talk about (is that why it’s so profitable?)…Evan was a great interview subject and really brought out a lot of points that I thought were great to hear from a developer’s perspective – they really tend to be the kind of things you only learn the “hard way” after stumbling through an implementation or two and hearing him walk through these issues was incredibly informative.

    Since I jumped into Magento, I’ve really only been exposed to Microsoft Dynamics ERP integrations, though in the past I’ve had to work with SAP, Sage and any others. What I thought was really fascinating was that most of the pain points I’ve heard other developers who deal with these “Enterprise ERP” integrations talk about (and I’ve felt myself) are pretty similar in nature whether your focusing on Mid-Market space or what we’d traditionally consider the “Enterprise” market. I’m not exactly sure yet if that’s a good thing or a bad thing, but it’s somewhat reassuring to know that the scars we wind up with after these hairy implementations should be relatively helpful in preventing future mis-steps no matter which way we head into the market.

    Also really interesting was the discussion around’s Kalen’s question about the lack of more open source “pret-a-porter” integration systems. My own experiences seem like too small a sample size to make any broad generalizations, but I tend to agree with Evan’s notion that when you start getting into the weeds of integrating with ERP systems at any level of complexity the business logic and peculiarities of the combinations of different IT systems make pretty much every one of these projects rather unique. I’m curious to see if any other listeners / commenters have different perspectives on this based on their own experiences.

    • Kalen Jordan

      Thanks BJ! Great feedback!

      • This is BJ, not Evan šŸ˜€

        • Kalen Jordan

          Weird – I 100% knew that it was BJ while reading and responding but I wrote Evan anyways. (Edited)

    • Evan Petersen

      Thanks for the kind words, Bryan! Yep, devil is most certainly in the details when it comes to ERP. Every business is a “special snowflake” and has minor differences that can snowball into nightmare integrations. It’s always fun to watch an organization learn about their existing processes in the course of implementing a new ERP system.

      Regards,
      Evan

  • Chris Kershaw

    Hi guys,
    Great show as always. I’m a regular listener and I get bags of value out of it.

    For instance, I’m an eCom Advisor at Trollweb Solutions (Magento Gold Partner based in Norway, Sweden & Denmark) and I am currently researching suitable ERPs for a client in the outdoor sector. As if by magic your show topic is ERP and Evan Petersen mentions an ERP which is dominant in the outdoor sector. Unfortunately I couldn’t quite hear what he said and my persistent Googling has got me nowhere.

    Can you help me out? What was it called?

    Cheers

    Chris

    • Kalen Jordan

      Thanks Chris! Really appreciate that feedback! I’ll ping Evan for that ERP thing.

      • Evan Petersen

        Thanks for the ping, Kalen!

    • Evan Petersen

      Hey Chris,
      Glad you liked the show! And what are the odds that you’re looking for an ERP system for an outdoor store?

      So we (DotComJungle) actually own the Ashland Outdoor Store (www.outdoorstore.com, website pending) and have been using Posim Evo ( http://posim.com/ ) for a long time. It’s meant for small to mid-size retail businesses and has a pretty great out of the box connector (or set of connectors) to Magento.

      The level of support provided by Posim is second to none–here’s a great example of that support:

      I’ve been working on a BI project inside of Tableau and needed to get a handle on the DB structure of Posim. Figured I’d give them a call and get the usual “that’s outside the scope of your support agreement”, “we don’t offer that”, “I have no idea what your talking about” response that I’m so used to with other ERP companies (notably Netsuite)… Couldn’t have been more wrong. The tech was actually able to verbally convey the ERD and work with me to grab all the data I needed in a usable way. What’s even more surprising is the cost. Posim is an order of magnitude (or two) less expensive than similar ERP systems that I’ve worked with. I don’t know how they do it, but they have certainly won me over!

      Anyway, good luck in your search for an ERP system!

      Regards,
      Evan

  • Ali

    Great show as always Gentleman

    Having dealt with primarily small business clients i can tell you that Brick and Mortar Merchants of any size utilize various types of ERP / POS solutions. What I have come to realize is that when Small Business in particular is concerned, Merchants think of their ERP / POS back office solutions as being more important to a certain degree than their eCom Platform. Many times their eCom platform is secondary to them (which in my humble opinion is backwards). Most eCom platforms are not capable of handling various day to day back office activities such as accounting, purchasing, receiving, cost of goods sold, and more. For the most part these small business brick and mortar merchants cannot afford to develop custom integrations between their back office systems and their eCom platform. They look for out of the box integrations that are available, and will usually switch eCom platforms if necessary to achieve integration. Mistakenly many of these small business merchants feel that as long as they can sell their product online and integrate to back office, the can afford to live without certain eCom features and functionalities.

    • Kalen Jordan

      Great point man – having not dealt with a ton of b&m myself I definitely wouldn’t have thought of that.

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